JomSocial - Powered by Kayako Fusion Help Desk Software

Knowledgebase

Getting Started (14) Tips and Tricks (2) Upgrade & Bugfix Patches (7) Known Issues and Solutions (1)

Community Q&ARegisterSubmit a TicketKnowledgebaseNewsTroubleshooter

Latest Updates

Jan 25	JomSocial is Joomla 2.5 compatible! Posted by Syed Ahmad Fuqaha on 25 January 2012 07:19 PM
Yes, you heard it right. JomSocial 2.4.2 is fully compatible with Joomla 2.5 without needing any update or compatibility patch. Read more Read more »

Jan 21	Support Slowdown during New Lunar Year Celebration Posted by Syed Ahmad Fuqaha on 21 January 2012 08:38 AM
The JomSocial Team will be observing the New Lunar Year / Chinese New Year celebration which falls on Monday, 23rd January 2012 until Tuesday, 24th January 2012. There will be a delay in support delivery starting this weekend until the abovementioned date. The New Lunar Year is celebrated throughout Asia in countries with significant Chinese populations. In Malaysia, it is considered a major holiday and is celebrated by all of us irregardless of race and religion. Traditionally the family members roll up their sleeves to clean up the house to remove ill-fortunes and to make way for new luck. Family members will look forward to a family dinner feast which is organized on the Eve of New year while kids will be most gleeful the morning after, by getting pocketful of 'Ang-Pows'; money in red paper envelopes. In Malaysia, the celebration evolved into a colorful and elaborate maze of open-houses and nation-wide festivities. I personally cant wait to get my hands on those delicious, home-cooked dimsums. They are best when prepared with a bucketful of love. :) The Support Team will resume in full force on Wednesday, 25th Janury. We would like to apologize for this interruption and we wish you a joyous weekend and New Year celebration. PS: We now have a new Q&A area available to the public. View the announcement here. Read more »

Jan 21	New Q&A Support area Posted by Syed Ahmad Fuqaha on 21 January 2012 07:38 AM
Want to get some tips on how to improve your website? Want to know where to get JomSocial integrated templates? Want to help your fellow users solve a problem? Now you can with our Q&A section! It is a simple, fast and easy place for everyone to look through JomSocial issues and problems. Get help, share tips and tricks with other JomSocial users. Users can also help out other fellow users by answering the questions that are posted. Only paid subscribers are able to post questions but everyone can see and contribute the answers! You can check it out here : http://www.jomsocial.com/support/answers.html And right now we have a treat for our customers! Just help fellow JomSocial users by answering* 20 questions from now until the end of this month and you are able to attain a 3-month free JomSocial download access! *Replies that are marked as 'Answer' Read more »

Dec 20	Facebook Connect OAuth2.0 patch for JomSocial 2.2 Posted by Syed Ahmad Fuqaha on 20 December 2011 06:12 PM
As a continuation of our recent announcement regarding Facebook's OAuth2.0 update which affects all JomSocial communities that rely on Facebook Connect connectivity, we are releasing a patch for JomSocial 2.2 users. You may download the patch here: http://support.jomsocial.com/index.php?/Knowledgebase/Article/View/17/10/facebook-connect-patch-for-jomsocial-22 Note: This patch is released as a courtesy for our long-time users. JomSocial 2.2 is no longer supported and all updates & patches are only available in current stable release. Read more »

Dec 15	Are you having trouble with Facebook Connect? Posted by Syed Ahmad Fuqaha on 15 December 2011 05:55 PM
Facebook has recently updated its API and make it compulsory for Facebook Connect applications to use the latest OAuth 2.0. The announcement was made last Tuesday, 13th December 2011 in the official Facebook Blog: https://developers.facebook.com/blog/post/614 These new changes with Facebook Connect may affect your vibrant JomSocial community. Be wary if: You are still using JomSocial 2.2 and below. Older JomSocial versions do not support OAuth2.0. Support for the OAuth2.0 is only available in JomSocial 2.4 and above. Your Facebook App ID/API Key was created ages ago Older App ID/API Key was not configured to support OAuth2.0. You will need to create new App ID/API Key. For more information on how to troubleshoot Facebook Connect issues, please follow this link: http://support.jomsocial.com/index.php?/Troubleshooter/Step/View/6 Read more »

Help Desk Software by Kayako Fusion